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Please download the Android File Transfer from its official website.

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Please visit our article on How to Uninstall an App on Mac. To overcome this corruption/outdating, the user should uninstall and reinstall the Android File Transfer. Reinstall Android File TransferĬorrupted/outdated installation of the Android File Transfer can cause the application to stop working. Now launch Android File Transfer to see if it is functioning properly.

Lock the device and unlock it again and you will see USB debugging connected in the notification area of your device.

From the pop-up, select File transfers or MTP.

Swipe down from the top of the screen to see notifications and tap on “ USB charging this device” USB charging this device.

Connect the Android device to the Mac computer using a USB cable.

Lock the Android device (turn screen off).

A pop up will appear asking to Allow USB Debugging, click on OK to allow it.

Exit Setting and Open Settings again and go to Developer Options.

A pop up saying that you are developer now will show.

Then press on Build Number repeatedly 7 times.

Open Settings and go to About Phone (usually at the bottom) About Phone.

Enabling USB debugging can solve the problem. If you are using Android File Transfer without enabling this feature, then the file transfer will not work. USB debugging is essential for data transfer between the Android device and Mac. Enable USB debugging on your Android device Launch the Android File Transfer to see if the problem is solved.

Follow the instructions showed on screen to uninstall the application.

After the download is completed, launch the downloaded file and in the file package, click on the “ uninstall” option.Visit the Official site to download the installer.If you have any of these apps on your devices then uninstalling them may solve the problem. Uninstall Samsung Kies/Smart SwitchĪndroid File Transfer has known combability issues with Samsung Kies or Samsung Smart Switch application installed on your device or Mac computer.

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Android Update is RunningĪfter updating the device, launch Android File Transfer if it has started to work properly.

Follow the instructions mentioned on the screen to update the OS.

Now in the list of options tap on System Update/Software Update.

Then scroll the Settings menu down and tap on ‘ About Phone’.

On the Android OS, browse to ‘ Settings’.Update the Android OS at your own risk as this step, if gone wrong, can cause irreparable loss to your device. Also, it is a good idea to update the OS as it can solve several problems including file transfer. To transfer files between your Android device & Mac, it is essential to update the Android OS. If you are using any OS which is lower than the required one then it can result in the Android File Transfer not working.

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Update Android OS on deviceĪndroid version 3.0 or above and Mac OS 10.7 or above is required for the proper operation of Android File Transfer. USB portsĪfter changing the USB and port, and recheck if the Android File Transfer is working fine. You can also use the different port of the Mac for file transfer.

To check the port, use another USB device on the same port. You should use the mac USB C cable.Īlso, make sure that the USB port of the Mac is not faulty. Remember that thunderbolt cable will not work with file transfer. If it does not work fine there, replace the USB cable.

To check if the USB cable is not faulty and supports the file transfer, test the same with a different pair of devices. Moreover, if the USB cable is faulty then you would not able to transfer the file successfully. And if that is not available then use a genuine and compatible one. It is better to use the original USB cable provided with your Android device. Make sure that you are using a cable that supports the file transfer operation. Not all USB cables are manufactures equal, some cables support file transfer and some do not. How to Resolve the Android File Transfer Issues on a Mac? 1.

You are connecting the USB cable directly with the Mac, not through a USB hub.

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